Privacy Policy for curling-inc.com
At Curling Inc. (“we,” “us,” or “our”), accessible via curling-inc.com (the “Website”), we deeply value the privacy, confidentiality, and trust of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
We are committed to safeguarding your personal information and ensuring transparency in how your data is handled every time you interact with our Website or our services.
1. Scope of This Privacy Policy and Data Controller Role
This Privacy Policy applies to all users of our Website and related services. Curling Inc. is the data controller for any personal data collected through curling-inc.com and determines the purposes and means of processing such data. This policy describes the categories of personal data we collect, how we use it, and your rights regarding your data.
2. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
This includes technical information automatically collected through your interaction with the Website, such as browser type, Internet Protocol (IP) address, time zone, location data, pages visited, session duration, and navigation patterns.
b. Account Data
When you create or manage an account, we may process your full name, billing/shipping address, email address, and phone number.
c. Profile Data
We may collect information regarding your interests, purchase history, saved preferences, and browsing behavior while using curling-inc.com.
d. Communication Data
We retain records of communications with us, including support inquiries, feedback, complaint submissions, and contact history related to customer service.
e. Technical Data
Technical specifications of the devices used to access the Website may be collected; this can include your device type, operating system, screen resolution, device identifiers, and browser configurations.
f. Transaction Data
Details relating to the purchase of goods and services, including payment method, transaction identifiers, order contents, delivery preferences, and fulfillment status.
g. Preference Data
Marketing consent details, newsletter sign-ups, and indications of interest in particular products or services are stored to enhance communication and personalization.
3. Legal Bases for Processing Personal Data
We process your personal data only when permitted by applicable law. The legal bases under GDPR and similar regulations on which we rely include:
– Consent: When you explicitly grant permission to process your data for defined purposes (e.g., newsletter sign-up).
– Contractual Obligation: To fulfill contractual commitments, such as delivering a purchased product or service.
– Legal Obligation: Where processing is necessary to comply with legal regulations and obligations.
– Legitimate Interests: When processing is essential for the normal operation of our business and doesn’t override your rights (e.g., fraud prevention, enhancing service quality).
4. Your Rights
Under applicable data protection laws such as the GDPR and CCPA, you are entitled to the following rights:
– Right of Access: Obtain confirmation whether your data is processed and access to that data.
– Right to Rectification: Request that inaccurate or incomplete data be corrected.
– Right to Erasure (“Right to be Forgotten”): Request the deletion of personal data where processing is no longer necessary.
– Right to Restriction of Processing: Ask us to limit how your data is used in certain circumstances.
– Right to Data Portability: Receive a copy of your data in a structured, commonly used, and machine-readable format.
– Right to Object: Object to data processing where based on legitimate interest or direct marketing.
– Non-Discrimination: CCPA guarantees that you will not be discriminated against for asserting your privacy rights.
To exercise any of the above rights, please contact us at [email protected].
5. Data Security Measures
We implement state-of-the-art security measures to protect your data, including:
– Encryption: Secure encryption of data in transit and at rest.
– Access Controls: Restricted data access based on roles and business necessity.
– Regular Backups: Secure and encrypted data backups ensure recovery and continuity.
– Employee Training: All staff are trained on data privacy and receive ongoing awareness sessions.
6. International Data Transfers
Your data may be transferred and processed in countries outside your resident jurisdiction, including countries that may not provide the same level of data protection. In such instances, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant legal authorities, and that such transfers comply with regional data protection laws.
7. Data Retention
We retain personal data only for as long as needed:
– Usage Data: Retained for up to 12 months for analytics and service improvement.
– Account Data: Retained as long as the account remains active.
– Transaction Data: Maintained for a minimum of 7 years to comply with tax and financial record-keeping obligations.
– Communication & Profile Data: Retained for 3 years post last activity.
– Technical Data: Retained for a maximum of 12 months.
– Preference Data: Retained until consent is withdrawn or the user profile is deleted.
Upon the expiry of the retention period, all personal data will be securely permanently deleted or anonymized.
8. Cookie Policy
Our Website uses cookies—small text files stored on your device—to improve your browsing experience. We use the following types of cookies:
– Essential Cookies: Necessary for Website functionality, such as user authentication or cart functionality.
– Functional Cookies: Remember your preferences and settings.
– Analytics Cookies: Collect data on usage behavior to help us analyze and improve Website performance.
– Performance Cookies: Monitor performance metrics like page load times and uptime.
Third-party analytics providers (e.g., Google Analytics) may deploy cookies in connection with their services. All such use is governed by their respective privacy policies.
9. Cookie Management and Privacy Compliance
You have the right to control the use of cookies on curling-inc.com. Upon your first visit, you will be presented with a cookie consent banner wherein you may accept, reject, or customize the types of cookies enabled. You can modify your cookie preferences at any time through browser settings or our Website’s cookie management tool.
Our use of cookies complies with both the GDPR and CCPA regulations. If you are a California resident, you also have the right to opt out of the sale of personal data through cookie-related data tracking. Although we do not sell user data, we respect and accommodate all opt-out requests in accordance with CCPA.
10. Protection of Children’s Privacy
Our Website is not directed to, and we do not knowingly collect information from, children under the age of 13. If we become aware that we have collected personal data from a child below this age threshold without verified parental consent, we will take all reasonable steps to delete such data immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].
11. Policy Revisions and User Notification
We reserve the right to update or amend this Privacy Policy at any time in response to legal, technical, or business developments. Changes will be effective once posted on this page. Users are encouraged to check this Privacy Policy periodically to remain informed. Where required by law, we may notify you of material changes and, where applicable, request your consent.
12. Contacting Curling Inc.
If you have any questions about this Privacy Policy or wish to make a data-related request, please contact us at:
Email: [email protected]
Website: https://curling-inc.com
We are committed to complying with privacy laws and maintaining the highest standard of data protection. Your trust is vital to us, and we encourage you to reach out with any concerns regarding your personal data or our privacy practices.